Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George.
Material type:
TextPublication details: New York : McGraw-Hill, 2003.Description: xiv, 386 p. : ill. ; 23 cmISBN: - 0071418210
- 658.5/62 22
- TS156 .G46 2003
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TMU-LIBRARY General stacks | TS156 .G46 2003 (Browse shelf(Opens below)) | 6955 | Available | 2017/6955 |
Includes index.
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