CUSTOMER SERVICE: A Practical Approach Harris,Elaine K.
Material type:
TextPublication details: Boston,New York.: Pearson, c2013.Edition: 6th editionDescription: xv,175 p.: ill.; 25 cmISBN: - 013274239X
- HF 5415.5 .H37 2013
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TMU-LIBRARY General stacks | HF 5415.5 .H37 2013 (Browse shelf(Opens below)) | 4714 | Available | 2017/4714 |
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| HF5415.33 .S274 Consumer Behaviour. A european Outlook | HF5415.35 .S65 2009 MARKETING REAL PEOPLE,REAL DECISIONS/ | HF5415.35 .S65 2009 MARKETING REAL PEOPLE,REAL DECISIONS/ | HF 5415.5 .H37 2013 CUSTOMER SERVICE: A Practical Approach | HF5415.5 .L83 2002 Customer service : skills and concepts for success / | HF5415.6 .J64 2004 Contemporary logistics / | HF5415.7 .S535 2009 Designing and managing the supply chain : concepts, strategies, and case studies / |
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