CUSTOMER SERVICE: A Practical Approach
CUSTOMER SERVICE: A Practical Approach
Harris,Elaine K.
- 6th edition.
- Boston,New York.: Pearson, c2013.
- xv,175 p.: ill.; 25 cm.
013274239X
HF 5415.5 / .H37 2013
013274239X
HF 5415.5 / .H37 2013