Process management to quality improvement : the way to design, document, and re-engineer business systems / Gary Born.
Material type:
TextPublication details: Chichester ; New York : J. Wiley, 1994.Description: xiv, 290 p. : ill. ; 26 cmISBN: - 0471942839 :
- 658.5/62 20
- TS156 .B67 1994
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TMU-LIBRARY General stacks | TS156 .B67 1994 (Browse shelf(Opens below)) | 7752 | Available | 2017/7752 |
Includes bibliographical references (p. [279]-280) and index.
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