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Process management to quality improvement : the way to design, document, and re-engineer business systems /

Born, Gary.

Process management to quality improvement : the way to design, document, and re-engineer business systems / Gary Born. - Chichester ; New York : J. Wiley, 1994. - xiv, 290 p. : ill. ; 26 cm.

Includes bibliographical references (p. [279]-280) and index.

0471942839 : $40.00

93034916


Production management--Quality control.
Process control.

TS156 / .B67 1994

658.5/62