000			01682cam a2200337 a 4500
999			_c4180 _d4180
001			17440174
003			OSt
005			20230621113228.0
008			120823s2014 nyua b 001 0 eng
010			_a 2012034468
020			_a9780321864949
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aPE1475 _b.G47 2014
082	0	0	_a808.06/66 _223
100	1		_aGerson, Steven M., _d1948-
245	1	0	_aTechnical communication : _bprocess and product / _cSteven J. Gerson, Sharon M. Gerson.
250			_a8th ed.
260			_aNew York : _bPearson, _cc2014.
300			_axxviii, 590 p. : _bill (some col.) ; _c26 cm.
500			_aSharon Gerson's name appears first in earlier editions.
504			_aIncludes bibliographical references (p. 579-584) and index.
505	0		_aAn introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.
650		0	_aEnglish language _xTechnical English.
650		0	_aEnglish language _xRhetoric.
650		0	_aTechnical writing.
700	1		_aGerson, Sharon J., _d1948-
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK