| 000 | 00479nam a22001577a 4500 | ||
|---|---|---|---|
| 999 |
_c3273 _d3273 |
||
| 005 | 20230621113203.0 | ||
| 008 | 200909b ||||| |||| 00| 0 eng d | ||
| 020 | _a157974060X | ||
| 040 |
_aDLC. _cDLC. _dDLC. |
||
| 050 |
_aHG8091 _b.A66 1999. |
||
| 245 |
_aCustomer Service in Insurance: _bImproving Your Skills. _cAppleton,Jo Ann |
||
| 250 | _a2nd edition. | ||
| 260 |
_aAtlanta,Georgia.: _bLOMA _cc1999. |
||
| 300 |
_axii,284 p.: _bill.; _c25 cm. _einclude CD-ROM. |
||
| 942 |
_2lcc _cBK |
||