| 000 | 00450nam a22001577a 4500 | ||
|---|---|---|---|
| 999 |
_c2839 _d2839 |
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| 005 | 20230621113151.0 | ||
| 008 | 200220b ||||| |||| 00| 0 eng d | ||
| 020 | _a013274239X | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 |
_aHF 5415.5 _b.H37 2013 |
||
| 245 |
_aCUSTOMER SERVICE: _bA Practical Approach _cHarris,Elaine K. |
||
| 250 | _a6th edition. | ||
| 260 |
_aBoston,New York.: _bPearson, _cc2013. |
||
| 300 |
_axv,175 p.: _bill.; _c25 cm. |
||
| 942 |
_2lcc _cBK |
||