<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[TOM MBOYA UNIVERSITY LIBRARY Search for 'su:&quot;Customer services.&quot;']]> </title> <!-- prettier-ignore-start --> <link> /cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20services.%22&#38;sort_by=relevance&#38;format=rss </link> <!-- prettier-ignore-end --> <atom:link rel="self" type="application/rss+xml" href="/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20services.%22&#38;sort_by=relevance&#38;format=rss" /> <description> <![CDATA[ Search results for 'su:&quot;Customer services.&quot;' at TOM MBOYA UNIVERSITY LIBRARY]]> </description> <opensearch:totalResults>5</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>50</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20services.%22&#38;sort_by=relevance&#38;format=opensearchdescription" /> <opensearch:Query role="request" searchTerms="q%3Dccl%3Dsu%253A%2522Customer%2520services.%2522" startPage="" /> <item> <title> Services marketing : managing the service value chain / </title> <dc:identifier>ISBN:0273681575 | 9780273681571</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=255</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <p> By Bruhn, Manfred..<br /> Harlow, England ; | New York : Financial Times/Prentice Hall, 2006 .<br /> xxvi, 478 p. : 25 cm..<br /> 0273681575 | 9780273681571 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=255">Place hold on <em>Services marketing :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=255</guid> </item> <item> <title> Services marketing : integrating customer focus across the firm / </title> <dc:identifier>ISBN:0072961945 (alk. paper)</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=1632</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <p> By Zeithaml, Valarie A..<br /> Boston : McGraw-Hill/Irwin, 2006 .<br /> xxvii, 708 p. : 27 cm..<br /> 0072961945 (alk. paper) </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=1632">Place hold on <em>Services marketing :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=1632</guid> </item> <item> <title> Supply chain management : strategy, planning, and operation / </title> <dc:identifier>ISBN:9781292093567 | 0133800202</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=2032</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <p> By Chopra, Sunil,.<br /> Boston : Pearson, 2016 .<br /> xii, 516 pages ; 26 cm.<br /> 9781292093567 | 0133800202 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=2032">Place hold on <em>Supply chain management :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=2032</guid> </item> <item> <title> Customer service : skills and concepts for success / </title> <dc:identifier>ISBN:0078226333 (pbk.)</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=2832</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <p> By Lucas, Robert W..<br /> New York : Glencoe/McGraw-Hill, 2002 .<br /> vii, 532 p. : , 2nd ed. 28 cm..<br /> 0078226333 (pbk.) </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=2832">Place hold on <em>Customer service :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=2832</guid> </item> <item> <title> The innovator&#39;s dilemma : when new technologies cause great firms to fail / </title> <dc:identifier>ISBN:0066620694 (pbk.)</dc:identifier> <!-- prettier-ignore-start --> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=4134</link> <!-- prettier-ignore-end --> <description> <![CDATA[ <p> By Christensen, Clayton M..<br /> New York : HarperBusiness, 2000 .<br /> xxvii, 252 p. : , &amp;quot;Revised, updated, and with a new chapter&amp;quot;--Cover. 24 cm..<br /> 0066620694 (pbk.) </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=4134">Place hold on <em>The innovator&#39;s dilemma :</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=4134</guid> </item> </channel> </rss>
