@book{5803,
	author = {Ross, Sheldon M.},
	title = {Introduction to probability models /},
	publisher = {Harcourt/Academic Press,},
	year = {c2000.},
	address = {San Diego :},
	edition = {7th ed.},
	url = {http://www.loc.gov/catdir/toc/els033/99068566.html}
}