Business Process Reengineering & Change Management/ 
B.R.Dey 
 - New Delhi,India.:  biztantra,  c2005. 
 - 208 p.:  includes index.;  26 cm. 
<br/><br/><label>ISBN: </label>9788177225365 
<br/><br/><label>LC Class. No.: </label>HD58.87  / .D49 2005