Business Communication:  BUILDING CRITICAL SKILLS/ 
Locker,Kitty O, Stephen Kaczmarek & Kathryn Braun. 
 - 1st Canadian edition. 
 - Toronto,Canada,:  McGraw-Hill Ryerson,  c2002. 
 - xix,652 p.:  ill.(some col.);  25 cm. 
<br/><br/><label>ISBN: </label>0070880581 
<br/><br/><label>LC Class. No.: </label>HF5718  / .L62 2002