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  <titleInfo>
    <title>Business communication today</title>
  </titleInfo>
  <name type="personal">
    <namePart>Bovée, Courtland L.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <name type="personal">
    <namePart>Thill, John V.</namePart>
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  <originInfo>
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    <place>
      <placeTerm type="text">Upper Saddle River, N.J</placeTerm>
    </place>
    <publisher>Pearson Prentice Hall</publisher>
    <dateIssued>c2008</dateIssued>
    <dateIssued encoding="marc">2008</dateIssued>
    <edition>9th ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>1 v. (various pagings) : col. ill., col. maps ; 29 cm.</extent>
  </physicalDescription>
  <tableOfContents>Understanding the foundations of business communication -- Achieving success through effective business communication -- Communicating in teams and mastering listening and nonverbal communication skills -- Communicating in a world of diversity -- Applying the three-step writing process -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Supporting messages with quality information -- Finding, evaluating, and processing information -- Designing visual communication -- Planning, writing, and completing reports and proposals -- Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- Creating and delivering oral and online presentations -- Enhancing presentations with slides and other visuals -- Writing employment messages and interviewing for jobs -- Building careers and writing résumés -- Interviewing for employment and following up -- Appendix A: format and layout of business documents -- Appendix B: documentation of report sources -- Appendix C: correction symbols -- Video guide -- Handbook of grammar, mechanics, and usage.</tableOfContents>
  <note type="statement of responsibility">Courtland L. Bovée, John V. Thill.</note>
  <note>Includes bibliographical references and indexes.</note>
  <subject>
    <geographicCode authority="marcgac">n-us---</geographicCode>
  </subject>
  <subject authority="lcsh">
    <topic>Business communication</topic>
    <geographic>United States</geographic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Communication in organizations</topic>
    <geographic>United States</geographic>
    <topic>Case studies</topic>
  </subject>
  <classification authority="lcc">HF5718 .B68 2008</classification>
  <classification authority="ddc" edition="22">658.4/5</classification>
  <identifier type="isbn">9780131995352</identifier>
  <identifier type="isbn">0131995359</identifier>
  <identifier type="lccn">2007007595</identifier>
  <identifier type="uri">http://www.loc.gov/catdir/toc/ecip0711/2007007595.html</identifier>
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    <url displayLabel="Table of contents only">http://www.loc.gov/catdir/toc/ecip0711/2007007595.html</url>
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