Successful Business communication :  Bridging the gap / 
Luchuk , Deborah  
 - Ontario :  Oxford University Press ,  2013. 
 - xxiv,424 p,: 
<br/><br/><label>ISBN: </label>9780195446555 
<br/><br/><label>LC Class. No.: </label>HF5718.2  / .L82  2013