@book{4232,
	author = {Auster, Ellen R. and Wylie, Krista K.,},
	title = {Strategic organizational change :},
	publisher = {Palgrave Macmillan,},
	year = {2005.},
	address = {Houndmills, Basingstoke, Hampshire ;},
	url = {http://www.loc.gov/catdir/enhancements/fy0624/2005042061-b.html}
}