00420nam a22001337a 450000500170000000800410001702000180005804000080007605000250008424501100010925000110021926000400023030000160027020230621113225.0201112b           ||||| |||| 00| 0 eng d  a9780176500467  cDLC  aHF5718.3b.G83  2010  aBusiness communication : bprocess and Product /cGuffey , Mary Ellen ; Kathleen Rhodes ; Patricia Rogin   a3rd ed  aToronto:bNelson Education .c2010.  axvi,443 p,: