TY  - BOOK
AU  - Born,Gary
TI  - Process management to quality improvement: the way to design, document, and re-engineer business systems 
SN  - 0471942839 :
AV  - TS156 .B67 1994
U1  - 658.5/62 20
PY  - 1994///
CY  - Chichester, New York
PB  - J. Wiley
KW  - Production management
KW  - Quality control
KW  - Process control
N1  - Includes bibliographical references (p. [279]-280) and index
UR  - http://www.loc.gov/catdir/bios/wiley042/93034916.html
UR  - http://www.loc.gov/catdir/description/wiley033/93034916.html
UR  - http://www.loc.gov/catdir/toc/onix05/93034916.html
ER  -