Born, Gary. <br/><br/>
Process management to quality improvement :  the way to design, document, and re-engineer business systems / 
Gary Born. 
 - Chichester ;  New York :  J. Wiley,  1994. 
 - xiv, 290 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references (p. [279]-280) and index. 
<br/><br/><label>ISBN: </label>0471942839 :  $40.00 
<br/><br/><label>LCCN: </label>93034916  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management--Quality control.<br/>Process control.
<br/><br/><label>LC Class. No.: </label>TS156  / .B67 1994 
<br/><br/><label>Dewey Class. No.: </label>658.5/62