Dilworth, James B., 1939- Operations management : providing value in goods and services / James B. Dilworth. - 3rd ed. - Fort Worth : Dryden Press, c2000. - xxii, 762 p. : col. ill. ; 26 cm. Includes bibliographical references and index. ISBN: 0030262070 LCCN: 99074214 Subjects--Topical Terms: Production management. LC Class. No.: TS155 / .D54 2000 Dewey Class. No.: 658.5