01031cam a2200265 a 450000100090000000300040000900500170001300800410003001000170007102000280008804000180011605000210013408200180015524500570017325000120023026000410024230000600028344000620034350000910040550000200049653801420051665000420065870000220070070000430072213555688OSt20230621113213.0040412s2005    maua          001 0 eng    a  2004049957  a0073662631 (alk. paper)  aDLCcDLCdDLC00aTS156b.G57 200500a658.4/01322200aQuality management /cHoward S. Gitlow ... [et al.].  a3rd ed.  aBoston :bMcGraw-Hill/Irwin,cc2005.  axviii, 797 p. :bill. ;c24 cm. +e1 CD-ROM (4 3/4 in.) 0aMcGraw-Hill/Irwin series Operations and decision sciences  aRev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995  aIncludes index.  aSystem requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent. 0aQuality controlxStatistical methods.1 aGitlow, Howard S.1 aGitlow, Howard S.tQuality management.