TY - BOOK AU - Solomon,Michael R. TI - Marketing: real people, real decisions SN - 9780273708803 (pbk.) AV - HF5415.35 .S65 2003 U1 - 658.8 22 PY - 2003/// CY - Toronto PB - Prentice Hall KW - Marketing KW - Vocational guidance N1 - Previous ed. entered under: Solomon, Michael R; Includes bibliographical references and index; What is marketing? -- Strategy and environment -- Marketing research -- Consumer behaviour -- Business-to-business marketing -- Segmentation, targeting, positioning and CRM -- Creating the product -- Managing the product -- Services marketing -- Pricing the product -- Integrated marketing communications -- Advertising, PR, sales and sales promotion -- Retail and distribution ER -