Mastering Human Relations / 
Anthony Falikowski. 
 - 4th ed. 
 - Toronto:  Pearson Prentice Hall,  2007. 
 - xxiv,488 p.:  ill. 
<br/><br/><label>ISBN: </label>0132023296 
<br/><br/><label>LC Class. No.: </label>HM1106  / .F34 2007