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Technical communication : process and product / Steven J. Gerson, Sharon M. Gerson.

By: Contributor(s): Material type: TextPublication details: New York : Pearson, c2014.Edition: 8th edDescription: xxviii, 590 p. : ill (some col.) ; 26 cmISBN:
  • 9780321864949
Subject(s): DDC classification:
  • 808.06/66 23
LOC classification:
  • PE1475 .G47 2014
Contents:
An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books TMU-LIBRARY General stacks PE1475 .G47 2014 (Browse shelf(Opens below)) 10,263 Available 2017/10,263

Sharon Gerson's name appears first in earlier editions.

Includes bibliographical references (p. 579-584) and index.

An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.

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