Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextSeries: Irwin/McGraw-Hill series in operations and decision sciencesPublication details: Boston : McGraw-Hill/Irwin, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 0072982306 (alk. paper)
- 658 22
- HD9980.5 .F57 2006
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TMU-LIBRARY General stacks | HD9980.5 .F57 2006 (Browse shelf(Opens below)) | 10,479 | Available | 2017/10,479 |
Includes bibliographical references and indexes.
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