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Quality management / Howard S. Gitlow ... [et al.].

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TextSeries: McGraw-Hill/Irwin series Operations and decision sciencesPublication details: Boston : McGraw-Hill/Irwin, c2005.Edition: 3rd edDescription: xviii, 797 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	TMU-LIBRARY General stacks				TS156 .G57 2005 (Browse shelf(Opens below))				9769	Available			2017/9769

Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995

Includes index.

System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.

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